There are a couple days delay in fulfillment of orders due to moving our warehouse from Texas to Colorado. Rest assured we have your order and you will receive tracking number as soon as your order is shipped.

For quickest assistance please email to berkeywaterusa@yahoo.com

Berkey Water Filters , Big Berkey water filter, berkeywaterusa.com

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* Unless its a warranty issue, We will NOT accept a RETURN / EXCHANGE if water has been cycled through the system. You MUST receive RETURN AUTHORIZATION before returning items to us.

* VERIFY YOUR CONTACT INFO IS CORRECT. You'll receive an email and/or text for your order confirmation.

* For cancellation or changes to order or any info not available on this site, please email us @  mailto:berkeywaterusa@yahoo.com  We check email constantly and respond to every email.

* Prices of Blemished systems can fluctuate depending on degree of scratches and/or dents

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ADDITIONAL INFORMATION; While the system can
efficiently purify raw untreated water, always use the cleanest, clearest water possible.  As an additional precaution, if using a source of water that you believe might contain extreme viral and bacteriological contamination, it recommended by the CDC, EPA and other organizations that approximately 16 drops of plain bleach (sodium hypochlorite) or iodine per gallon to treat the source water before purifying.

This should kill minute pathogens such as viruses in approximately 30 minutes. The disinfectant will then be removed after cycling the treated water through the Berkey System.